Room Not Ready?
Nothing starts a hotel stay off worse than hearing, “Your room is not ready.”
9:40 am
Guest leaves.
The door closes.
No one knows the room is vacant.
9:41 am -> 2:30 pm
Room sits vacant
Still marked occupied.
Housekeeping unaware room is vacant.
2:31 pm
Turnover starts late.
Turn-over starts late.
Valuable turnover time is lost.
3:00 pm
“Your room is not ready.”
The arriving guests wait in the lobby, frustrated and disappointed
Express Checkout Notifies Housekeeping Instantly
In-room wall-mounted buttons streamline guest checkout and improve housekeeping efficiency.
One click, that's it.
One button press notifies housekeeping the room is vacant. No calls, no apps.
Housekeeping is notified instantly
The room status shows vacant on housekeeping’s dashboard with a live timer, giving housekeeping real-time visibility into every checkout.
Rooms are ready much faster.
Housekeeping can start turning rooms the moment guests leave, allowing arriving guests to check in on time or early.
Real-time visibility
- Monitor every housekeeping notification from one simple dashboard.
- Receive cleaning requests instantly and keep your team organized with live room status updates.
- TrayAway Housekeeping works seamlessly alongside your existing housekeeping and hotel operations platforms.
Daily analytics & reporting
Track performance, response times, and activity with clear daily insights.
Designed for your brand
Fully customized to complement your property’s brand, creating a solution that feels right in every guest room.