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The Global Leader in Hotel Tray Retrieval
Say Farewell to Dirty Room Service Trays in Hotel Hallways
We work with the world’s most luxurious brands.
Supporting
250,000+ Hotel Rooms in 30+ Countries
Reimagine Room Service
Enhance your guest experience while ensuring beautiful hotel hallways are never cluttered with dirty room service trays.
Tray Tracking Devices
TrayAway provides seamless tray retrieval with custom branded tracking devices.
Hotel Cleanliness
In a post-pandemic world, hotel cleanliness has never been more important.
Staff Efficiency
Improve staff efficiency by knowing the location and status of every tray and trolley on property.
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Guests Hate Dirty Trays
2/5
The first thing we noticed when checking into our room was a dirty tray in the hall. Several hours later it was still there even though we noticed staff working in the area!
2/5
On Saturday morning as we were headed to the pool, we had to step over a dirty tray and push a food cart out of the way. Pretty disappointing especially considering the high rate we were paying!
1/5
There were multiple dirty food trays in the hall during our stay. It really made us worry about how clean and sanitized our room as if you all can't pick up trays in a timely manner.
Our Features
Through extensive experience and broad expertise, we always offer the highest quality.
Hotel Cleanliness
Track all your room service trays and trolleys through your existing WiFi network.
Contactless Tray Retrieval
Assign specific rooms to individual team members to manage and improve the workload.
Contactless Service
Display tray location and status with an intuitive dashboard, create a wallboard.
Impeccably Clean Hallways
Impeccable hallways ensure hotel cleanliness and guest satisfaction.
Manage Labor Expenses
Manage expensive labor costs by eliminating manual tracking.
Contactless Tray Retrieval
Custom TrayAway devices provide guests the convenience of tray retrieval with a single click.
Affordable Wi-Fi Tracking
TrayAway was designed with your hotel's budget in mind. Affordable subscription options available.
Elevated In-Room Dining
A new travel trend shows many guests are researching hotels that offer full-service in-room dining prior to booking their hotel reservation. Now more than ever, guests are longing for an exquisite meal prepared by an exceptional culinary team to enjoy in the safety of their hotel room. TrayAway enhances the in-room dining experience with contactless tray retrieval and ensures beautiful hallways are never cluttered with dirty room service trays.Â
Why Hotels Love TrayAway
Waldorf Astoria Las Vegas
"TrayAway has become a great companion to our In-Room Dining operation. The system not only allows us to swiftly retrieve our tables but our guests love the convenience of not having to call an operator. It also helps our team members stay on track with their pick-ups. A great solution overall!"
Fairmont Austin
"TrayAway has become a valuable tool that has allowed our teams to not only better serve the guest but provide a clear system of tracking and accountability. We are very pleased with both the system and service we have received at TrayAway"
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The New Standard
Wi-Fi Enabled
Track all room service trays and trolleys through your existing Wi-Fi network
Intuitive Dashboard
In real-time, know the current location and status of all trays and trolleys throughout the hotel
Instant Notifications
Alert hotel staff with instant notifications to a computer, tablet, phone or touch device
Workload Management
Assign specific rooms to individual team members to manage the workload and improve efficiency
Performance Metrics
Extensive reporting with all rooms, deliveries, retrieval requests, completion times, average wait times and more
Staff Accountability
Record staff names on all action items allowing for follow-up and accountability