Why Digital Requests are the Future of Hotel Efficiency
Hey, hotel pros! We all know the world is speeding towards digitalization, and the hospitality industry is riding that wave too. Digital Communication It’s crystal clear—guests now prefer quick and easy digital communication over the old-school phone call. So, let’s dive into why digital request systems like TrayAway are the game-changers your hotel needs right […]
The Integral Role of Room Service in the Hospitality Industry
The hospitality industry thrives on offering an exceptional, memorable guest experience. Room service, a vital cog in this industry, plays an integral role in determining overall guest satisfaction. Delivering food and beverages right to a guest’s door, room service is much more than a convenience. It’s a symbol of attention to detail, personalized care, and, […]
Redefining Guest Communication in the No-Phone-Call Era
When you’re done and ready for your tray to be picked up.” Sounds straightforward, right? Well, reality check – it’s not working. In a world where texting, messaging, and app notifications dominate, the ancient art of making a phone call has become as rare as finding a unicorn in your hotel lobby. Those innocent-looking paper […]
Can Innovative Technology Reduce Labor Costs in the Hotel Industry?
A vital part of the success of a hotel business is the reduction of labor costs. In recent years, independent hotels and hotel groups have been turning to technology to reduce labor costs. TrayAway promises a unique solution to reduce labor costs for the hotel industry. Introduction to TrayAway TrayAway can be described as an […]
Providing the Best In-Room Dining Experience Just Got Much Easier for Hotels
In-room dining is a popular option for hotel guests, offering convenience and comfort. However, such services have traditionally been time-consuming and labor-intensive for hotel staff to manage. If hallways are cluttered with dirty trays, hotel staff will waste time managing the demand and not focusing on their most important tasks. Without the proper resources, room […]
Why is Guest Experience the heart of Hospitality?
The Guest Experience The Guest Experience is the heart and drive of Hospitality for the industry’s high regard for people. It can be described as the sum of interactions an establishment has with its guests from their first point of contact until after they leave. As the industry evolves with the constant change in consumer […]
Can Hospitality’s Workforce Challenges be Saved by Hotel Technology?
One of the biggest challenges the hospitality sector faces is the shortage of skilled workforce. We see a rise in demand as the talent pools continue to shrink, which highlights why the industry continues to rapidly turn to technology. There are multiple challenges regarding the workforce taunting the industry. However, there are also numerous ways […]
Boosting the Hotel Dining Experience: Embracing Digital Food & Beverage Ordering
In today’s rapidly evolving hospitality landscape, keeping up with the latest trends is crucial to stay competitive. One area where technology is making a significant impact is with dining services. Adopting digital menus and food & beverage ordering systems streamlines operations and enhances the guest experience. Let’s dive into why these innovations are a game-changer […]
3 Ways Tray Tracking Improves Hotel Cleanliness and Guest Satisfaction
Hotel cleanliness is the first thing guests notice, which is critical for ensuring a great experience. Cleanliness is an important part of a hotel’s performance regarding guest satisfaction, hygiene, and overall service quality. Improving hotel cleanliness can be challenging, but TrayAway is here to help. What is TrayAway? TrayAway is a smart tray retrieval system […]
3 Ways Hotels Improve In-Room Dining with TrayAway
In-Room Dining allows guests to enjoy a meal in the comfort of their hotel room, which is an essential aspect of the guest experience. However, managing and removing dirty room service trays can be challenging and even decrease guest satisfaction. TrayAway provides a more efficient and convenient way to dispose of dirty room service trays […]